LegalPlatform Usage
Rate Limiting Policy
Version 1.0 · Effective 21 July 2026 · Last updated 21 July 2026
Rate limits keep the platform fast and fair for every customer. This policy sets out the limits for each plan tier and how the Service behaves when a limit is reached.
1. How limits work (link to this section)
Limits apply per workspace and reset on a rolling basis for hourly limits and on the billing cycle for monthly allowances. Limits scale with your plan: Solo at $299, Venture at $499, Business at $999, and Enterprise at $1,999 per month.
2. Limits by plan (link to this section)
Current allowances per plan tier:
| Resource | Solo | Venture | Business | Enterprise |
|---|---|---|---|---|
| API requests per hour | 100 | 500 | 2,000 | 10,000 |
| AI tokens per day | 50K | 200K | 1M | 5M |
| Voice minutes per month | 500 | 2,000 | 5,000 | Custom |
| Concurrent calls | 2 | 5 | 15 | Custom |
| Emails per month | 2,000 | 10,000 | 50,000 | Custom |
| WhatsApp messages per month | 1,000 | 5,000 | 20,000 | Custom |
3. AI generation limits (link to this section)
AI usage is measured in tokens across all AI features. When the daily allowance is reached, AI features pause until the allowance resets or you upgrade.
4. Voice limits (link to this section)
Voice is limited by monthly minutes and concurrent calls. Calls beyond the concurrency limit are queued or handled by fallback rules you configure.
5. Messaging limits (link to this section)
Email, SMS, and WhatsApp sending have per-month allowances and are also subject to carrier and platform rules, which can be stricter than ours.
6. Over the limit (link to this section)
API requests over the limit receive an HTTP 429 response with a Retry-After header. Retry after the indicated time with backoff. Repeated hard hammering of a limit may lead to temporary throttling.
7. Bursts (link to this section)
Short bursts modestly above the hourly rate are tolerated where capacity allows. Sustained traffic must stay within your plan's limits.
8. Changes and custom limits (link to this section)
Enterprise plans can negotiate custom limits. If we reduce a published limit, we give existing customers at least 30 days notice.
Related policies
This policy is issued by Altnativ Pty Ltd (ABN 52 681 839 029), trading as Fulcrum, registered in Victoria, Australia.
Websites: tryfulcrum.ai · www.altnativ.co
Legal contact: Legal and Privacy, Altnativ Pty Ltd, Victoria, Australia. Email [email protected].
© 2026 Altnativ Pty Ltd. All rights reserved.